In accordance with US Department of Homeland Security Guidance, Alywillow is classified as a Critical Infrastructure Industry as we produce and provide hygiene products as well as items that care for chronic conditions. Contact us to find out how to order or ask questions.

Our Staff:

We are a small company. If too many of us get sick at once, we will have to close our doors for a few weeks. We'd like to avoid that. Our team wants to be safe... so we request mask to be worn when shopping in our store and ALSO when using the Pickup Window. During extreme outbreaks, we may close the doors to the store and only use the Pickup Window. Once the surge is past, we will reopen the doors (and offer the Pickup Window too). This is a family operated business and we care about everyone - our family, employees, and customers. Decisions are made, regarding wearing mask and using our pickup window, to ensure the safety of everyone at Alywillow. Please be patience and show kindness to the staff. They really are thinking about your safety too.

Out of Stock Items:

We make everything by hand and due to a smaller staff than usual and delays in getting supplies, we occasionally run out of some of our most popular products. If we are sold out of a product you love, check back in about 1-2 weeks and we should have more ready. If you have a chronic condition and need it faster, please let us know and we will try to accommodate your needs.

Visiting us: 

When you visit our headquarters in Raleigh, ring the bell at the Pickup Window and we will unlock the front door and let you come in and shop. Please be prepared to wear your mask and social distance in the store. We have a limit of 4 people allowed in the store at one time. You may be asked to wait in your car or on the front porch. If you do not wish to wear a mask, we have a table on the front porch and can help you with everything there.

Pickup Window:

If our store is open, you can always use our pickup window. It is located on the right hand side of our front porch. Just ring the bell and we can help you from there. In the event of a another lockdown or an aggressive variant, the Pickup Window will remain open for pickups, even if we have to closed the doors again.

A Variety of Bottles:

There have been some issues with getting all the supplies we need to make our products. This can sometimes cause us to use a different bottle style or color than we normally use. Or, if we run out of a plant and shipping is delayed, we might not be able to make a specific product that needs that plant. Please be patient with us. Our team is doing their best to make sure all our products stay in stock and that you get the best customer service possible.

Smaller Staff:

Our staff is smaller than normal. We have been consolidating and simplifying our production methods so we can continue to bring you the best products and the best service. The current Alywillow team are some of our most seasoned employees and they all have kind hearts - willing to help you. Please be patient with them, as some of them are high-risk and the precautions we have in place at our headquarters are to help keep them safe - and you safe too!

According to the CDC, COVID-19 affects different people in different ways. Infected people have had a wide range of symptoms reported – from mild symptoms to severe illness – and Alywillow has many effective ways to reduce these symptoms.

Alywillow now offers a COVID Care Package for anyone sick with COVID-19

Anyone showing cold or flu symptoms should start using these items as quickly as possible to help support the body.... 

1. Wash with Warrior or Sagerow Cleansers. The warm water will open the pores of your skin allowing these plants to enter your body quickly. These formulas contain plants known to help support your immune, circulatory, and respiratory systems. They can help defend you and reduce swelling.
2. Moisturize your entire body with Paradigm Massage. Follow the instructions on the flyer.
3. Diffuse Fortify Medicinal Plant Serum in the same area as the infected person (within 10 feet and up to 4 hours a day).

TAKE A BATH:Taking a bath with the specific items listed below was the the best relief I found. I blended these together and put them into the bath water and did this every night until I started feeling better. When I would get out of the bath, I would almost feel normal... until I felt sick again.

Shortness of breath or difficulty breathing. To reduce inflammation and open the passageways, inhale our concentrated BREATHE Inhaler or Minty Relief Spritzer. They can help you breathe better.

Full body inflammation or pain. Wash with a Minty Relief Cleanser or cover your body with our Riverflow moisturizer. This formula contains plants known to help reduce full body pain and swelling, and the warm water will open the pores of your skin allowing these plants to enter your body quickly.

Fever and chills. Dilute the Fortify Medicinal Plant Serum according to the directions and rub on the chest, neck and back. These plants are well known for reducing fevers.

Cough or sore throat. Sip a few drops of honey or elderberry syrup - just enough so it can slide down your throat.

Muscle or body aches Apply Minty Relief Level 3 or Level 4 Moisturizers in layers to get relief of localized pain and swelling.

Headaches. Inhale our concentrated Medicinal Headache Inhaler up to 3 times a day to help reduce headaches.

Wounds or Infection sites. Spray Disinfect NOW anywhere on your skin to reduce bacteria, fungal, and viral issues. Especially great to reduce bacteria on hands, wounds and infection sites. Also, a light mist on your face and mask can help reduce the chances of getting a rash or acne from the continued use of a mask.

Look for emergency warning signs for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:

• Trouble breathing
• Persistent pain or pressure in the chest
• New confusion
• Inability to wake or stay awake
• Bluish lips or face
• Drop in oxygen levels
• Call your medical provider for any other symptoms that are severe or concerning to you.

This pandemic has caused some supply chain disruptions. Please be patient, and we will restore consistency as soon as possible. The following is a list of potential changes you may see at this time:

• Spritzer bottles may be matte finished or glossy finished. Also, their spray tops may be white or silver. You will receive the right product, but in a different bottle from the photo in the listing or from your previous purchases. 
• Upside-Down Cleansers may be in a variety of bottle sizes and shapes, however, they always contain 8 ounces and we are not adjusting our recipe. You will receive the same product as always, but in a different bottle from the photo in the listing or from your previous purchases.
• The Coconut oil in our Level 3 Moisturizers has been replaced with Sunflower oil. We excited to use more regional plants and sunflower oil has excellent benefits for your skin and body. In a blind test, half of our  customers could tell only a slight difference in the feeling during application when compared to our old formula, but it was very slight. After about a minute, no one was able to tell a difference in their skin. Best of all, everyone thought it felt amazing!

Tired of using bleach and alcohol to protect yourself and your family?

We have a few formulas that contain plants known to naturally defend against bacteria and viruses. Thankfully, they are gentle and safe for your body - even for long-term use! Check them out!  Warrior, Sagerow, Lemon Laughs, and Firefly.

Our cleansers are extra gentle!

They fight viruses and bacteria and your hands, face, and body will love them! Look at all your options!

Use DISINFECT NOW as an alcohol-free alternative

This is a great way to safety disinfect your mask and hands when exposed to public places. It's also easy to refill! Just SAVE your DISINFECT-NOW bottle and follow the directions listed on it, using FORTIFY, to make a new bottle.

Drink HERBAL TEAS everyday

Certified Kosher and Certified Organic - our herbal teas and dried, not roasted... and they are POWER-PACKED with nutrition to boost your overall well-being. Have a cup (or two) everyday! We have so many options - see them here. 

PARADIGM MASSAGE can help reduce cold and flu symptoms.

The molecules of these plants are so small they penetrate your skin and enter your body quickly! When PARADIGM Massage is used at the first signs of a cold, it may help relieve your discomfort of fever, congestion, runny nose, aches and pains. Use in combination with our Minty Relief products for more powerful effects.

Having trouble BREATHING (related to colds, sinuses or allergies)?

Our Medicinal INHALERS are complex blends with lots of benefits, such as headache relief, better focus, stress relief, more energy, etc... All of them will help you breathe better, but the Eucalyptus has been effective against even the worse sinus infections and Spring allergies. We have customers using the Focus & Clarity in the operating room at one of our local hospitals.

Is worry, anxiety, or stress overwhelming you?

Use our cleansers and moisturizers in Sweet Magic and Butterfly formulas to boost your happy hormones!  It's as easy as washing with one of the cleansers and you will FEEL SO MUCH BETTER! This is because the chemicals in your body will cause you to think more positively, regardless of the trauma of life.

Have trouble SLEEPING?

Island Rain can help you easily drift to sleep. It's simply a blend of some of the best plants for relaxing muscles and calming your body. For best results, follow the 'Sleep Better, Feel Better' guide that is included with every bottle of Island Rain.

Would you like to feel better about life?

Put 1 tsp of your favorite Level 3 Moisturizer into your warm or hot bath water...  then soak and enjoy!  We highly recommend you use this time to dwell on every good thing in your life! Gratitude mixed with Alywillow has powerful magical effects!

Is your skin dry and damaged?

Our Level 4 Massage Moisturizers are so rich in natural vitamins - sunflower oil, organic avocado oil, organic hemp oil, organic pumpkin seed oil, cherry kernel oil, organic rosehip oil, and more! They will make your skin healthier and can be used everywhere - face, hands, feet, body, for dry hair, and even as a lubricant.